Is Your Business Scalable? Here’s What You Can Do

Scalability is one of the most important aspects of every business. No matter which industry you are from- telecom or finance, software development or manufacturing, your business must be bbuilt-in a way that with time, you can expand it easily at minimum costs.

If scalability is a bit of a gray area for your business, then this write-up can serve as a basic guide for getting started.

Is your Business Scalable?

One thing you need to get out of your way first is, well, finding whether your business is even scalable or not. Most businesses that are based on the owner’s skill set or talent are not really scalable. This is because such businesses are limited by just one person’s abilities.

A scalable business is the one which is able to keep the costs low while increasing the revenue gradually. In fact, the less is the involvement of the owner, the better it’s for scalability.

A good example of a scalable business is a software firm. This is because while the initial investment for developing software products may be high, once that’s being taken care of, the business can simply make copies at a very small cost. Similarly, e-commerce, or rather any kind of business that’s selling products online is highly scalable. This is because revenue can be increased by promoting the business through blogs, webinars, and other popular forms of digital marketing tactics.

Making your Business Scalable

Now that you know what makes a business scalable, you can change your business model accordingly. The following are some of the key features of a scalable business:

  1. Optimum Cashflow

Cash flow problems are one of the leading causes behind business going defunct. So, if you want to scale, you must ensure a good cash flow. The following are a few tips that can come in handy in that enterprise:

  • Make it easier for your customers to clear invoices by offering as many payment methods possible. Apart from the standard debit card and credit card options, you can also offer them to pay through digital wallets.
  • Levy a penalty for late payments if you aren’t already and let your customers know about it. A good way to do this is to mention it in the invoices. When your clients will learn about the penalty, they will be more likely to pay on time.
  • Don’t merge your personal expenses with business expenses. That’s the key to good cash flow management.
  1. Partnerships

Why would a successful business want to partner with another business? What’s the need? Well, believe it or not- partnerships in the realm of business are extremely important, even for the biggest players. For instance, Nike and Apple are considered as some of the most powerful companies in the world. Then why did they join hands in 2006? They were already successful. What were they looking for? Well, the answer is Scalability.

By working separately, the dominance of Apple and Nike was limited to some areas. However, by inking a pact they were able to venture into different realms and scale their businesses. The Nike+iPod Sports Kits, Apple Watch Nike+, are some of the excellent examples that support this point.

  1. Automation

Automation is the future of businesses. There are all kinds of software available through either a SaaS or license model that you can use for automating various tasks such as invoice and expenses management, attendance management, lead generation, and what not.

There are several advantages of automation:

  • Saves time- Employees can focus on important tasks that are more suited for a human intelligence
  • Saves Money- The more business operations you will automate, the less number of employees you will need which translates to fewer salaries
  • Scaling on the Go- Automation can make scaling super easy and fast. By establishing a system that can automate the majority of the workflow, you can easily hire new employees and train them in minimum time or add and sell new products without affecting the efficiency of your business operations.

If you want your business to be scalable, you must think two steps ahead. You need to make today’s decisions based on your future projections. If only that is being taken care of, all the pieces will eventually fall into place.

Consequences of Not Forwarding GST Benefits to Your Customers

It’s been a while since the Goods and Services Tax (GST) regime was implemented all across the nation and the improvements are already apparent. However, the government wants GST to work at all costs. So, taking no chances, it has set up an anti-profiteering clause to check the businesses that are non-compliant in the GST system.

As a business owner, you are expected to pass on the benefit of GST to your customers under the Section 171(1) in the following two manners:

  1. Reducing the Tax Rates on Eligible Goods and/or Services

For the majority of the goods and services, the tax rates have been either dropped or remained close to the previous tax rates. So, you are required to pass on the benefit of the reduced taxes to your customers by offering the same products and services at reduced prices.

For instance, In the older regime, eating out was taxed at about 20% (14% VAT + 5% Service Tax + 0.5% Swacch Bharat Cess + 0.5% Krishi Kalyan Cess). However, under the GST regime, the same is taxed at a flat 18%. So, you are required to adjust the rates of the food items you are selling accordingly.

In some cases, the tax rates have actually increased. For instance, broadband services are now taxed 3% higher than the previous regime (as it jumped from 15% to 18%). So, in this case, you are allowed to increase the rates of your services in this case as well.

  1. Adjusting Prices with Input Tax Credits

One of the biggest changes that GST brought was the elimination of double-taxes. Businesses can now deduct the repeat-taxes by claiming input tax credits on eligible products and/or services. However, you are expected to pass on this benefit to your customers by reducing the prices on the products and/or services offered by you.

For instance, previously you had to pay taxes on the raw materials used for production of a certain item and again when selling the same to the traders.  However, under the GST regime, you can deduct the tax paid on the former from the total tax paid. This benefit has to be passed to your customers in the form of discounts or offers.

Anti-Profiteering Committee

Since GST is a new tax regime, most of the average consumers don’t know about the benefits it has to offer. Thus, it’s possible for the businesses to exploit the system and make excessive profits through exploitation. This why the finance ministry and the GST Council decided to set up an anti-profiteering clause that’s managed by an anti-profiteering committee.

The sole purpose of the anti-profiteering committee is to ensure that the businesses don’t exploit the GST system by overcharging their customers or by not passing on the benefits the regime has to offer.

If you are found guilty of not-passing the benefits to your customers then the anti-profiteering committee can:

  • Order you to reduce the prices of your goods and/or services
  • Ask you to return the benefit amount not passed on to the buyer with an additional 18% interest
  • Penalize you as per its discretion
  • Cancel your registration altogether

The government has authorized the anti-profiteering committee to intervene in the business operations of a company if it has a reason to believe that some unfair practices are involved.

In conclusion, to safeguard your business it’s extremely important that you adjust the rates of your services and/or goods according to the GST benefits available to you. Failing to do so can invite a legal action or possible shutting down of the business altogether.

What’s new this August?

What’s new under the hood?
19th August 2017 

Now that it has been a month of GST, the nation is warming up to the new tax regime in their own little ways. We at numberz are also working hard to keep businesses compliant – by constantly working on ground breaking solutions and providing with state-of-art product experience.

Everything seems sunshine and roses till our customers challenge us with their honest feedbacks – and when that happens, there is no turning back. Our endeavor to never let you face the rainy day has helped us to push ourselves to deliver the very best.

While this was a busy month for the nation, our product team was on their toes for the most part of it! We are excited to announce our new August update – a little and a lot of everything!

Here’s some of the new stuff that you can use:

Revised GST Invoicing – Best thing since sliced bread

  • GST invoicing finds a great uplift, with the freedom to choose options you deem-fit! Feel like disabling the visibility of payments in your invoice? We got it covered. Want to have due date and invoice value optional in output PDF? Feel free to play around with upgrade.
  • Your GST invoicing can now travel overseas. Add international addresses in invoices to get paid faster than ever.
  • Since the supplier is required to issue a tax invoice on the delivery of goods, we have introduced the option to print Delivery Challan option in invoices. Do note that it can only be printed after the invoice has been created.
  • Payment details & Terms and Conditions can now be edited in Invoice, Credit Note, Debit Note & Advance Form.
  • Importing quick bills or adding multiple bills in GST format is now easier and faster! You can even start handling cess charges in GST Invoicing.

Nifty Improvements – A notch above the rest

Product team at numberz are wizards’ sans the magic stick – and keeping design aesthetics a notch above the rest is their favorite trick up the sleeve.

  • You can now change due date font & invoice text to black for old and classic templates respectively.
  • We have improved GST related fields for data download – never miss a crucial detail ever again!
  • Collecting GSTINs of your vendors and customers is now quick and hassle-free. You don’t have to switch windows to keep a track – you can do it within the product itself.
  • numberz companion app is now GST compliant. Download here.

Hope to have you happy and thriving on numberz!

Thanks again for your support!

Team numberz!

How to Reinvest Your Small Business Profits in a Smart Way?

There are two types of entrepreneurs- those who use their profits for personal use and those who reinvest the same into their businesses. Guess which of these eventually become powerful tycoons?

Smart entrepreneurs understand that a business is always hungry for money. So, if you want it to grow, you have to feed it frequently. Otherwise, working on thin margins and keeping reinvestments to the minimum can easily be a recipe for disaster.

While reinvesting your business profits is important, even more important is how you go about it. On that note, the following are some of the smartest ways of directing the revenue back into the business:

  1. Debt Clearance

If you have taken a business loan or have a debt of any kind then that should be your priority. The logic is simple- the longer you take for full repayment, the more money you will have to pay in the form of interest. So, by paying your debt sooner you can save that money and use it for growing your business instead.

  1. New Equipment for Faster/High-Quality Production

Many businesses start with a modest investment, which is why they have to compromise with used or less efficient machinery or equipment. However, to keep pace with your competition you must upgrade your equipment with time. This is especially important if you want to improve the rate of production.

So, for instance, if you are manufacturing a certain product then you can invest in newer machinery that is more efficient. In doing so, if you are able to automate some of the processes through the new equipment, then you can save the money on the salaries that you would otherwise need to pay to the workers responsible for those tasks.

  1. Marketing

Every successful businessman worth their salt know that the adage “let your work do the talking” is nothing but bogus. We live in a competitive world today where it’s nearly impossible to survive without blowing your own trumpet. Thus, quality marketing can go a long way.

You can reinvest your revenue into different kinds of marketing models- social media, blogs, YouTube, etc. You can even invest in an analytics system that will help you get a closer look at how well your business is doing on the Internet.

  1. SaaS Services

The majority of fast-growing businesses have adopted SaaS (Software as a Service). By following the same you can enjoy the benefits of enterprise quality software while paying only a portion of what the multi-billion dollar corporations pay. Moreover, you can get dedicated customer support, easy upgrading and scaling options, and automatable operations.

  1. Business Expansion

You can only so far with a limited line of products or services. If your business has been operational for a few years now, then maybe you can finally take the next big step and add more products to your catalog.

Now, there are two ways to do this: you can either get your in-house team to work on the new project, or you can simply acquire another company that’s already working in that sphere. So, for instance, if your business is only offering web based app solutions, you can acquire a decent mobile app development company and expand your business easily.

In a business, every single financial decision and every penny count. So, you must be really careful with what you do with the generated revenue. That being said, the options given above can definitely nudge you in the right direction.

Steps to Export GST Data to File GSTR 3B Form

With CBEC announcing GSTR 3B filing for the month of July & August, numberz is introducing a simple 3-step procedure to help you with filing easily and hassle-free.

Prerequisite steps to export GST Transaction data –

  • Account on numberz platform
  • Raw transaction data for the month of July 2017

Step 1: Log in to numberz account and click on ‘Reports’ located in left side bar. 

 

Pro-Tip: You can also download business reports from here such as – Cashflow & Invoice report etc.

Step 2: In the upper horizontal tabs, look out for ‘GST’ tab right next to ‘Business’ tab
Highlighted in Yellow

Pro-tip: Are you missing any reports? Click on ‘Don’t see the report you want?’ link to flag the issues and we will sort it out for you!

Step 3: Download GST transactions for July Period. You can do this by choosing ‘Start Date’ & ‘End Date’. Click on download button to get the file.

Step 4: Voila! You have now downloaded the raw GST transaction data in Excel format.

Step 5: You need to convert the downloaded data into a report or format as required by Form GSTR 3B

Note:
A) You can use numberz GST filing solution. Learn more here or call +91-9015446666
B) If you are using professional help (via CA) or a different tax filing solution, then the downloaded transaction file needs to be used to compute the reports for filing GSTR 3B

Step 6: File form GSTR 3B through GST Portal.  Click on ‘Login’ at upper right corner and proceed to returns dashboard. You can enter the data for each section from the downloaded transaction details.

Happy GST
Send your reviews and suggestion to support@numberz.in

Questions to Ask Before Taking a Small Business Loan

Businesses are built on capital. You need Funds for hiring employees, purchasing machinery and equipment, marketing, sales, and what not. This is the reason why so many entrepreneurs and even seasoned businessmen take small business loans from time to time to fulfill their financial requirements.

If you are planning to take one, be sure to ask yourself the following questions first:

  1. Do I Really Need This?

It is such an ordinary question, yet it is probably the most important of all. Debt is not always bad. However, the thing to remember here is timing and requirement.

What do you need the loan for? What’s the purpose? If you have tonnes of purchase orders that you can’t meet with your current revenue, then getting a loan will be a good idea. This is because it will help you increase the profits and expand your business. However, if you want a loan to get a better office space, or for buying equipment for future business expansion, then maybe you should reconsider.

  1. What’s my Credit Score?

Gone are the days when business loans could be availed on the basis of goodwill alone. These days lenders take all kinds of measures to minimize the risks. One of these is the credit history of the applicant.

No matter which bank or NBFC you will apply for the loan at, they are going to check your credit history. If it looks good, you will get the loan. However, if it’s not, then the odds are low. Best case scenario- you will get a loan at a high rate of interest. However, it can actually do more harm than good.

It’s highly recommended that you check your credit report before applying for a loan. If your score is below average and if you are not in a hurry, you can work on it first and make improvements. Once you have accomplished that you can get a loan easily and at an attractive interest rate too.

  1. How Much Money Do I Need?

There is a popular misconception floating around that a lot of money can solve all your problems, including the business problems. However, that is not really true. This is because the money you get in the form of a loan comes with several conditions. For starters, there is a high rate of interest linked to it which can make a big difference. Also, more money also means a longer term.

Ideally, you must get a loan that’s enough to increase your return on investments (ROI). If the loan is actually going to reduce your ROI then you should reconsider the entire idea itself. Also consider the fact that you will be paying EMIs every month which will be, of course, deducted from the cash flow. Plus, you need money for staff salaries, utilities, rent, inventories, and what not. The bigger is the loan amount, the bigger will be EMIs. So, be sure to see that you have enough left after dealing with all these expenses.

  1. How Long Would It Take me to Repay?

The term of the loan is something you must consider carefully. As long as you are in debt, you would need to take out a portion of the revenue every month. So, choose a term with regard to your business projections. Do you think you will be able to sustain your current cash flow after the loan, or would you need more time so as to prevent financial stress? These are some of the things to think about before making any decision.

  1. What are the Prepayment Charges?

Say, you obtained a loan for a term of 5 years. However, your business did well beyond your expectations, and in 4 years you have enough money to repay your entire debt. So, you go for it, only to find out that you have to pay a hefty fine in the form of prepayment charges.

Save for a few exceptions, banks usually charge you for repaying your loan prior to the actual completion of the term. It is best if you can find a lender that doesn’t have any such condition.

Business loans are often the best option for raising capital for your business. However, there are other options too, such as invoice financing, equity sale, etc. which you can also consider.

Overcoming the Financial Challenges of a Growing Business

A business expansion comes with its share of risks and responsibilities. It is no surprise that so many entrepreneurs dread the same despite the significance. However, the truth is that by preparing yourself in advance you can plan better and overcome the challenges easily.

The following are the top financial challenges that are set up against when expanding your business:

  1. Slow Cash Flow

In an ideal world, your business cash flow would keep pace with the growth. However, that’s seldom the case in reality.

When growing your business, you need to make sure that enough revenue is generated periodically so that your increased expenses can be dealt with easily. If you have any debt, then you must take that into consideration as well.

Many times, cash flow is not as speedy as you want it to be. So, you can enact some policies that can minimise the risks. For instance, you can create a “one-week-maximum” invoice clearance policy, as per which the clients making the payments after one-week grace period will have to pay an additional fine. Similarly, you can notify your vendors to supply the products/services on time to keep everything in sync.

  1. Funding

While optimizing cash flow is important to prevent potential obstacles that can hinder business growth, you also need more money for new equipment, marketing and sales instruments, extra staff, and more. For this, going the traditional way such as angel investors could be a good idea. However, you can benefit even more from alternatives such as:

  • Crowdfunding Campaigns: This can work out excellently if you are planning to launch a new and innovative product(s) that the people are likely to be excited about.
  • Invoice Financing: Invoice Financing has been around for decades and is a good option if your business is already doing great.
  • Peer to Peer Lending: You can get better interest rates at better terms for a business loan from a P2P firm in comparison to a traditional bank.
  1. Finance Management

Managing money in a business is difficult itself. However, when the business expands, then additional moving parts emerge on the surface and the structure becomes complicated. So, a smart thing to do at this point is to get a CFO onboard.

You need a finance expert to handle all the money if you want a smooth ride ahead. However, if that’s too “expensive” for the business at this point, you can hire a good accountant or someone from with similar skill set. At the very least you should have an enterprise-level accounting, finances, and expenses management software program to make money management easier and simpler.

  1. Staff Costs

As your business grows, you need more workforce, more staff. However, it can be difficult to pay all the employees full salaries without affecting the cash flow. So, you can take a smart approach towards it such as:

  • Outsourcing: More and more people are working remotely these days as crowdsourcing is becoming a popular trend in the recruitment industry. You can find all kinds of talents-accountants, programmers, designers, personal assistants, at what not, with different remuneration requirements and expertise. Moreover, it’s easier to find a decently skilled employee at a much lower rate on a contract basis.
  • Fresh Recruits: If experience is not really important to you, then you can also consider hiring fresh college graduates. The plus-side of this is that you don’t have to pay them full salaries. In fact, you can have them work for free in exchange for some quality experience.

Finance is at the core of every business. So, be sure to know your numbers at all times. There will always be problems- even more when your business is growing since they are a part of the journey. However, if you know your numbers and think clearly, you can overcome any kind of financial obstacle and move ahead.

Impact of GST on Wholesale Market in India

How will GST Affect the Wholesale Market in India?

India is one of the most popular destinations in the retail arena around the world. Thanks to high market potential and low economic risk it is considered as a highly profitable country for the retailers.

Although India provides an ideal atmosphere for doing business, more than 90% of the retail industry is unorganized.  GST regime is expected to change this but at a cost.

The following are some of the major changes that GST will bring in the Indian wholesale market:

  1. High Taxation

In the current taxation system, wholesalers usually buy in bulk and pay in cash. They sell the goods at extremely low profits (about 1% or so) but are still able to generate high revenues due to the scale itself.

One of the reasons why wholesalers are happy with their business in India is because most of them don’t come under the tax radar. They deal with next to no formal paperwork and use cash for transactions for the most part. However, GST will take that comfort away from them.

GST regime is a based on an interconnected system in which manufacturers, wholesalers, distributors, and retailers will need to work in sync to avoid penalties and enjoy the tax benefits it has to offer. So, wholesalers who will come under a tax bracket will have to pay their taxes, or they won’t get business at all. This is because the other entities (distributors, retailers, etc.) in the chain would want to stay compliant to claim input tax credits. Moreover, the GST council is especially determined to check tax evasion under the new taxation system to increase tax revenue.

  1. Stock Problems During Migration

The entire wholesale industry is based on small margins and large inventories. Thus, in an event of cash crunch, stock clearance can become a big problem. In fact, the same happened last year when the government launched the “note-ban” operation. Industry experts believe that the same can happen after GST implementation.

Wholesalers who still have stocks are supposed to pay VAT on them at the day of GST launch as per the existing laws. For their convenience, the government has made provisions that allow them to use the VAT paid as input tax credits in the GST scheme. However, they need to satisfy certain conditions to qualify, which is not possible for every business.

Another problem with the new tax regime is linked to excise duty. Wholesalers who have paid excise duty can receive 100% tax credit but only if they can furnish appropriate invoices. If that’s not the case, they will only get 40% of the excise in the form of tax credits.

  1. Increased Business Costs

To be GST-complaint and avail its benefits, wholesalers will need to maintain and record their transactions, furnish returns, and do a lot more.  Plus, the majority of them will also need to pay higher taxes. So, doing business is going to become an expensive affair.

Since manufacturers can’t do without someone selling their products, they are likely to try helping the wholesalers through better pricing and higher commissions, etc. Distributors, on the other hand, would have already adapted to the GST regime to protect themselves, albeit at a smaller cost. Thus, the manufacturers are likely to start leaning towards direct distribution rather than through wholesale networks- a misfortune for the wholesalers.

For the most part, the life of an average wholesaler is going to be tough under the GST regime. According to industry stakeholders, they will need at least a few months to adapt to the changes and get back on track. However, they will still benefit with an organized system, in the long run, that’s for sure.

Biggest Myths of Invoice Financing

4 Biggest Myths of Invoice Financing

Invoice financing has been around for a long time. Also called invoice discounting or factoring, invoice financing works on a simple principle but has its advantages nonetheless. During times of a cash crunch or to meet urgent investment requirements, it can often be the best possible option.

What’s Invoice Financing?

Invoice financing, as the name suggests, is financing on the basis of pending invoices. So, if a company has Rs. 10 lakhs worth of unpaid invoices then it can use them to receive a portion of that amount from a provider.

These invoices can be utilised as security by the lender, and they can disburse 70% or 80%, etc. of the total unpaid amount to the company. When the concerned customers pay off these invoices, the company can repay the amount to the lender.

Usually, the company has to pay a certain fee for this service which could either be a flat amount or a varying amount based on an interest rate.

Invoice financing is a good funding option. However, it has its share of misconceptions. On that note, the following are four biggest myths of invoice financing:

Myth #1: It’s Expensive

Invoice financing can be expensive- that’s true. However, in most cases, it is actually quite affordable. Since the lender gets security in the form of unpaid invoices, which are accounts receivable, the risk they have to take is not that high. If a company fails to repay the debt, then they can simply use the invoices as collateral.

Most invoice financiers charge a small fee for the service, especially if the company is linked to a long-term contract. So, in the big picture, the cost of service is relatively lower than other options such as loans.

Myth #2: It can Leave a Bad Impression on Customers/Clients

Invoice financing may be availed on a disclosed or undisclosed basis. In the latter, the invoice payments are made to the actual company, and the customers don’t get to know about the involvement of a third party. However, in the former, the customers know about the third-party and they have to make payments to a different account that belongs to the lender.  So, by choosing the first option you can prevent your customers from finding about the arrangement.

Myth #3: Invoice Financing is for Struggling Businesses

Invoice financing is often put in bad light. However, the truth is that not only it has numerous advantages it’s becoming one of the most popular forms of funding today.

Invoice financing allows you to meet your short-term liquidity requirements at a small price. So, you can pay the salaries of your staff, buy new equipment, or even plug the leaks in the cash flow with the quick funding.

Myth #4: Your Business is Locked in a Long-Term Contract

A financial institution, especially an NBFC, would want a client with long-term financing needs for sustained revenue. This is the reason why many invoice discounting service providers ask their customers to sign a 6-month or 12-month term contract. However, some lenders are more flexible and offer short term contracts up to a month or two as well.

Despite all the delusions regarding Invoice Financing, it still holds up to be one of the easiest and simplest funding option a business can go for. The key is to find a provider that offers lower fees and high flexibility

Salient Features of Goods And Service Tax

What’s new this July? A Curtain Raiser to numberz GST Feature

What’s new under the hood?
2nd July 2017 

We at numberz are just as excited as you are for coming GST days. We have worked hard on our product to keep your business GST compliant, and now is the time to reap what we sow. Unveiling the many features of our product – Made in India, with love!

GST Sales/Invoicing Flow – Prepare your audiences!

  • With GST, we have nicely separated Payment Terms & Terms & Conditions section, so the payment details are clear to your customers besides T&C.
  • As per GST rules, you need to maintain unique invoices for the financial year. You can find this feature in our migration wizard.
  • Customer, Item & Tax models are enhanced to include GST related fields such as customer GSTIN, item HSN and GST tax rates.
  • Under customer panel master, update Customer GSTIN (if you have GST registered business) along with the Place of Supply. If you are a pure services business, you can select billing address as shipping address for us to pick the Place of Supply.
  • Now included is smart HSN lookup service – just start typing your product category and we will do the rest. That’s not all, we will also pre-select the corresponding GST tax rate for you.
  • We have provided multiple templates for invoicing. If you are the supplier of Goods or just Goods and Services, choose the default template. If you are a pure service business, choose the service template.
  • Full support for GST advances & receipts – you can also link these advances to the corresponding invoices to save on taxes already paid. You can also print your invoices to have 3 copies (or 2 for service providers).
  • We have also added debit and credit note. Recurring invoices are updated to be GST compliance and you can even cancel invoices at any given time.

GST Transition – Change the costumes, with a click 😊 

  • Now migrate your entire company/business to GST.
  • Migrate your customers, items & vendors – say no to manual segregation

GST Compliant Purchase/Bill Flow – Maximize your Input Tax Credit & stay GST compliant 

  • Create a quick, detailed bill for GST.
  • Create and send purchase orders hassle-free.
  • Convert purchase order to bill – save your valuable time.
  • Every bill now acts as Input Tax Credit – ensure maximize tax credit.
  • GST compliance such as Purchase Type, Reverse Charge handling, and purchase from Composition vendor is also supported.

GST Enhanced Reports – More than applause 

  • Invoice reports and client statement with GST tax details.
  • You now have total control over purchase report.

Other Features – The show must go on! 

  • You can now capture email ID from the send mail and update customer master so you don’t have to enter email ID every time.

Happy GST!